Are you passionate about cats? Urban Tails currently has the following opportunities:
Services Coordinator
Urban Tails is seeking a qualified, cat-loving professional to work full time at our cat boarding facility. This position is the primary administrator of our cat boarding and cat sitting services. Applicants must enjoy providing customer service as much as providing pet care because this position works with people as much as with the cats. This job requires doing at least 1 hour of physically demanding cleaning every shift.
Duties Include:
- Coordinating the day-to-day operations of our cat boarding facility
- Providing customer service by taking cat boarding reservations, coordinating cat sitting services, responding to inquiries, assisting customers to check their kitties in and out, & communicating with customers via email / photo updates
- All aspects of cat care, such as feeding the kitties, administering medications, cleaning litter boxes, providing playtime, soothing nervous cats and lots of affection
- Organizing the work of other staff
- Extensive cleaning throughout our facility
Additional Details:
- Monday to Friday, 10:30 am - 6:30 pm
- Must be available through out the summer, during holiday seasons and on long weekends
- Start Date: Immediately
- Wage: $12 / hour
Qualifications:
- Demonstrated ability to lead a small team
- Administrative skills and close attention to detail
- 1 year of experience in a customer service capacity
- 1 year of experience providing care for cats in a boarding, veterinary or shelter environment
- Experience administering all types of medications to cats
- Physical ability to clean for several hours during a shift
- During the quiet season, this job periodically works alone so you must be comfortable working independently
To apply, please email your resume and a cover letter that outlines your animal care experience to jen@urbantails.ca. We look forward to hearing from you!
In-home Cat Sitter
Urban Tails is accepting applications for qualified in-home cat sitters on the East Side of Vancouver. Our cat sitters are unabashed cat lovers who enjoy chatting with our clients as much as cuddling the kitties. Professional experience providing in-home cat sitting visits and a demonstrated ability to administer a variety of medications to cats other than your own is required.
Our cat sitters accept assignments on a case by case basis, depending on their availability. Assignments can vary from 1 day to three weeks but are typically 5 - 7 days. Cat sitting visits are scheduled into 3 hour windows to allow for flexible scheduling around other commitments.
Preference is given to applicants who can service downtown Vancouver and/or the East Side of Vancouver, who are available for at least 8 visits per day, with 3 being during the breakfast rounds and 3 being during the dinner rounds. Cat sitters must be available during peak seasons, which are during the 2010 Games, long weekends, summer and Christmas / New Years.
Compensation ranges from $14 - $16 per 30 minute visit, depending on your qualifications and experience.
Qualifications:
- Demonstrated experience caring for cats other than your own either through work, school or volunteer activity
- Demonstrated experience administering medications to cats other than your own
- Friendly and proactive customer service skills
- Have completed or be willing to complete the next course in Pet First Aid
- A recent criminal background check or willingness to complete one
- Access to a digital camera, a cell phone and email for communicating with clients
- A positive and solution-focused approach to working in a team
Candidates who are contacted for a second interview are required to provide work-related references as well as references from in-home cat sitting or other employment / volunteering with animals.
If you are interested in this opportunity, please email a letter of introduction to jen@urbantails.ca and include any relevant materials such as a resume or references.
We appreciate all interest in Urban Tails but please note that only short listed applicants will be contacted for an interview.
